Privacy Policy

Who we are

At ICS-Telcom, accessible from, your privacy is of paramount importance to us. As a leading provider of intelligent communication solutions, we are committed to safeguarding your personal information and ensuring that your trust in our services remains unwavering.

This Privacy Policy aims to provide clarity on how we collect, use, and protect your data when you interact with our website and services. Please take a moment to familiarize yourself with our practices and reach out to us if you have any questions or concerns.

Our dedication to privacy is an integral part of our commitment to providing exceptional telecommunications solutions. Thank you for choosing ICS-Telcom as your trusted partner.


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.


Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

We value your privacy and strive to keep your personal information confidential. However, in certain circumstances, we may share your data with trusted third parties for specific purposes:

Service Providers: We may engage third-party service providers who assist us in various aspects of our operations. These service providers have access to your personal data only to the extent necessary to perform their functions on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics and Metrics: We use analytics tools to better understand our website’s performance and user interactions. These tools may collect data such as your IP address, browser type, and device information. This information is used solely for analytical purposes and is not shared with third parties for marketing or advertising.

Legal Compliance: We may share your data when required by law or in response to legal processes, subpoenas, or court orders. We will also disclose information when necessary to protect our rights, privacy, safety, or property, or that of our users or the public.

Consent: If you provide explicit consent, we may share your data with third parties for specific purposes disclosed at the time of data collection.

We do not sell, rent, or trade your personal data to third parties for marketing or advertising purposes. Your privacy is of utmost importance to us, and we take measures to ensure that your data is handled securely and in compliance with applicable data protection laws.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service. Our services primarily cater to customers in Canada and the USA. Consequently, your data is processed and stored within these two countries. We want to assure you that we uphold stringent data protection and privacy standards in compliance with the laws and regulations of both Canada and the USA.

Third-Party Service Providers: In certain cases, we may engage trusted third-party service providers located within Canada or the USA to assist us in delivering our services. These providers adhere to the same data protection standards as we do to ensure your data remains secure.

Cross-Border Operations: Our organization may have offices or affiliates in both Canada and the USA, enabling seamless operations and support for our clients in both countries. Your data may be shared between these entities when required to provide our services.

Legal Compliance: We will disclose your data to comply with the legal and regulatory requirements of both Canada and the USA. This may include responding to lawful requests from law enforcement authorities in either country.

We are dedicated to maintaining your data’s security and privacy, abiding by the specific laws and regulations governing data protection in Canada and the USA. Your trust and privacy are of utmost importance to us, and we are committed to ensuring that your data is handled with the utmost care and in full accordance with all relevant privacy laws in both countries.